01
Layer, not replacement.
Your operation already runs on Salesforce, NetSuite, SAP, QuickBooks, pick your stack. We do not replace any of it. We build the AI that sits on top, reads from those systems, and writes back where you let it.
Agentic AI sounds great in a deck.We don't build that.
We build AI that sits over your existing systems, with your team in the loop on every decision that costs real money.
The argument
Three commitments that change what you ship.
02
Humans on every decision that matters.
Agentic AI sounds great until it ships an invoice approval, a $50k ad buy, or a price change without a human reading it. Every consequential decision is reviewed, approved, and accountable.
03
Operations, not strategy.
Back office. Supply chain. Customer pipeline. Where the day-to-day gets done. Not "AI strategy decks." Real systems your team uses on Monday morning, with measurable throughput and accuracy gains.
Inside the loop
What human-in-the-loop actually looks like.
Every consequential action lands in a queue with the named human attached, the flags the system raised, and a clean record of how it resolved. No invisible autonomy. No deniability.
Subject
Refund $4,820 to ACME Corp.
Flagged- Amount above $1k auto-approve threshold
- Customer NPS 6 with an open complaint
- Net-new for this account in last 12 months
ControllerMaya R.
Selected work + capability
One shipped reference. Four shapes of operation we'd build for next.
The hero card is real production work. The capability cards are honest about what we have not built yet, framed as the system we would build for an operation in that shape.
DTC & Retail2024
AI Video Ad Production
Sits over Meta Ads + Drive + your creative team
Sits overMeta AdsGoogle DriveSlackDropbox
Outcome
13-state production pipeline; weekly ad output 5×
Competitor Analysis
Read the case
CapabilityProfessional Services
AI Knowledge & Meeting Intelligence
Sits over Google Workspace + Slack + your meeting stack
Sits overGoogle CalendarGoogle MeetSlack
For services teams losing context across client meetings, we would build a retrieval layer over transcripts with account-leads approving every auto-extracted action item before it ships.
CapabilityFinancial Services
AI Finance Operations
Sits over QuickBooks + Plaid + Stripe
Sits overQuickBooksPlaidStripe
For finance teams drowning in close + investor prep, we would build a unified ledger over QuickBooks, Plaid, and Stripe with the controller approving categorizations and the CFO signing off on every auto-drafted update.
CapabilityB2B SaaS / Distribution
AI Sales Operations
Sits over Salesforce + Gmail + Apollo
Sits overSalesforceHubSpotGmail
For sales teams losing reps to admin, we would build a conversation index over Gmail and Zoom with reps reviewing every drafted touch and managers approving scoring rubric retrains.
CapabilityDTC & Retail
AI Commerce Operations
Sits over Shopify + Amazon + your fulfillment stack
Sits overShopifyAmazon SP-APIShipStation
For multi-channel commerce teams running on stale weekly pricing, we would build a per-SKU per-day pricing engine with merchandisers approving any change outside an autorange and brand leads reviewing rewritten copy before publish.
CapabilityCross-industry
AI Data & Analytics
Sits over Postgres + BigQuery + your data warehouse
Sits overPostgreSQLBigQueryGoogle Sheets
For ops teams that have outgrown spreadsheets but cannot justify a data team yet, we would build a plain-English query layer over your warehouse with analysts reviewing every generated SQL before it runs against production.
How we engage
Four phases. Fixed scope. No retainers.
01
Discovery
2 weeks02
Architecture
4 weeks03
Build
12–24 weeks04
Operate
6–12 mo- 01
Discovery
2 weeks - 02
Architecture
4 weeks - 03
Build
12–24 weeks - 04
Operate
6–12 mo
Team
Senior bench. No juniors on production AI systems.
Meet the teamParikh Ahluwalia
PrincipalAI systems & forward-deployed engineering
AJ
Operating partnerDistribution & client engagement
Industries we build for
Operations we know how to read.
Click any tile for the operating reality, the bottleneck shapes, and the workflows we ship there.
Manufacturing
Manufacturing
Production scheduling, supplier intelligence, and quality-control workflows that sit on top of MES and ERP, never replacing them.
Read the operating realityDistribution & Logistics
Distribution & Logistics
Inventory, routing, and warehouse-floor decisions backed by AI that reads from your WMS, TMS, and ERP, and writes back through approved channels.
Read the operating realityFinancial Services
Financial Services
Operations intelligence on top of your accounting, banking, and reporting stack. Auditable by default. No autonomy on anything regulators care about.
Read the operating realityDTC & Retail
DTC & Retail
Demand forecasting, dynamic pricing, ad production, and customer intelligence on top of Shopify, Amazon, and your fulfillment stack.
Read the operating realityHealthcare Operations
Healthcare Operations
Back-office and revenue-cycle workflows for healthcare operations, never clinical, always with a credentialed reviewer in the loop.
Read the operating realityProfessional Services
Professional Services
Knowledge intelligence, proposal workflows, and engagement-margin tools for firms that bill on time, expertise, or both.
Read the operating realityTalk to us
Tell us where you're bleeding hours.
Reply within two business days. We'll either propose a 2-week Discovery or be honest about why we're not the right fit.